Frequently asked questions

Email masking means using a forwarding address in place of your real one. Mail sent to the masked address is passed on to your inbox, so the sender never learns your actual address. Hskky provides these masked addresses, which we call aliases.

In everyday use, yes. A masked email is an alias created specifically to hide your real address. Hskky aliases are masked emails on the hskky.com domain.

Burner addresses usually expire within minutes or hours, so you lose access to anything sent later, like password resets. Many sites also block them. A Hskky alias keeps working until you choose to stop it. Read the full comparison.

Any provider that receives email, including Gmail, Outlook, iCloud Mail, Yahoo, Proton Mail and company mailboxes. There’s nothing to install.

No. You create and manage aliases in the Hskky web app and use them like any other address.

One active random alias, forwarding to one verified inbox, up to 30 forwarded emails per day, and attachments up to 5 MB. It doesn’t expire while active.

For $20 a year, Plus gives you up to 10 active aliases, custom alias names, up to three destination inboxes, no daily forwarding cap (subject to fair use) and attachments up to 25 MB.

Paddle.com is our Merchant of Record. Paddle processes payments, issues invoices and handles tax. Hskky never stores your card details.

Ask within 14 days of buying or renewing Plus and you’ll receive a full refund, no questions asked. Refund policy.

When your paid year ends, the account returns to Free. You keep one active alias; the others are stopped and can be restored within two months if you upgrade again.

No. Active aliases keep forwarding for as long as you keep them active, on both plans.

Forwarding stops immediately. The alias is held for two months so you can reactivate it, then it’s permanently removed.

Free accounts can change aliases 2 times per rolling 30 days. Without a limit, automated scripts could generate endless aliases, which damages Hskky’s reputation with mail providers and hurts delivery for everyone.

Yes, on Plus. Names need at least six characters and can use lowercase letters, numbers, periods and hyphens.

Names associated with running a service are reserved so no one can impersonate Hskky or mislead other people. The reserved list includes admin, support, security, abuse, postmaster, billing and helpdesk.

Deleted custom names are locked permanently and never issued to anyone else, so your old address can’t be used to reset passwords on your accounts.

No, not through Hskky. They only see the alias. Your real address is revealed only if you reply from your own inbox or share it yourself.

Not at the moment. Aliases are for receiving mail. Replies you send from your own inbox show your real address.

Messages pass through Hskky so they can be forwarded. The privacy policy sets out exactly what is kept, for how long, and why.

No. Hskky doesn’t sell personal data.

No. An alias hides your address, not the content of messages. For sensitive conversations, use an end-to-end encrypted email provider as well.

Use the contact form and choose “Report abuse”. Include the alias and what happened.